This Cookie Policy explains how Caibo Digital OOD ("Caibo", "we", "us") uses cookies and similar tracking technologies when you visit caibo.digital. It explains what these technologies are, why we use them, and your rights to control our use of them.
Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the website owner.
Cookies do not contain personal data by themselves, but information we store in them may be linked to personal data you have provided to us.
In addition to cookies, we may use similar technologies such as:
References to "cookies" in this policy cover all of these technologies unless stated otherwise.
We use cookies for the following purposes:
We do not sell your personal data to third parties, and we do not use cookies to build profiles for sale to data brokers.
These cookies are essential for the website to function and cannot be switched off. They are set in response to actions you take — such as logging in or filling in forms — and do not store any personally identifiable information.
| Name | Purpose | Duration | Type |
|---|---|---|---|
caibo_cookie_consent |
Stores your cookie consent preferences | 1 year | Necessary |
caibo_session |
Maintains your authenticated session in the merchant dashboard | Session | Necessary |
csrf_token |
Cross-site request forgery protection | Session | Necessary |
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to improve page performance, content relevance, and user journeys.
| Name | Purpose | Duration | Type |
|---|---|---|---|
_ga |
Google Analytics — distinguishes unique users | 2 years | Analytics |
_ga_* |
Google Analytics 4 — stores session state | 2 years | Analytics |
_gid |
Google Analytics — identifies a user session | 24 hours | Analytics |
These cookies are used to track visitors across websites and display ads that are relevant and engaging. They may be set by our advertising partners and allow us to build a profile of your interests.
| Name | Purpose | Duration | Type |
|---|---|---|---|
_fbp |
Facebook Pixel — tracks conversions and ad effectiveness | 3 months | Marketing |
_gcl_au |
Google Ads — conversion tracking | 3 months | Marketing |
li_fat_id |
LinkedIn — member indirect identifier for ad attribution | 30 days | Marketing |
These cookies enable enhanced functionality and personalisation — such as remembering your language choice, displaying embedded content, or providing live chat support.
| Name | Purpose | Duration | Type |
|---|---|---|---|
intercom-* |
Intercom live chat — identifies returning users for chat continuity | 9 months | Functional |
caibo_lang |
Remembers your preferred display language | 1 year | Functional |
Some cookies on our site are set by third-party services that appear on our pages. We do not control these cookies and they are subject to the privacy policies of the respective third parties. Key third-party services we use include:
You can opt out of third-party advertising cookies through industry opt-out tools such as the European Interactive Digital Advertising Alliance (EDAA) or the Network Advertising Initiative (NAI).
You have several options to control or limit how we and our partners use cookies:
You can review and update your cookie preferences at any time using our preference centre. Clicking the button below will re-open the cookie banner so you can change your settings.
Most browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or notify you when cookies are set. Note that disabling cookies may affect the functionality of this and other websites you visit.
Guidance for popular browsers:
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. There is currently no universally accepted standard for how DNT signals should be interpreted. We will continue to monitor developments in this area and update our practices as standards emerge.
Cookies fall into two categories based on how long they persist:
The specific retention period for each cookie is listed in Section 3 above.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via a prominent notice on our website or by email.
We encourage you to review this page periodically to stay informed about our use of cookies.
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
For general data protection enquiries, please also refer to our Privacy Policy.